Frequently Asked Questions

You can schedule an appointment by calling our office at (480) 892-3880. For well-child visits and sports physicals, press extension 3. For sick visits and other appointments, press extension 1. You can also message us through the patient portal.

Yes! We reserve time each day for sick visits. If your child is ill, please call us first thing in the morning and we will do our best to see them the same day.

Please bring your insurance card, photo ID, any completed patient forms, your child's immunization records (if a new patient), and a list of any medications your child is currently taking.

We ask that you provide at least 24 hours notice if you need to cancel or reschedule an appointment. This allows us to offer that time slot to another family. Repeated no-shows may result in dismissal from the practice.

Yes, we are always welcoming new patients to our practice! We accept patients from birth through age 21. Call us at (480) 892-3880 to schedule your first appointment.

Before your first visit, please complete the new patient forms available on our website or arrive 15 minutes early to complete them in the office. Bring your insurance card, photo ID, and your child's immunization records from their previous provider.

We offer prenatal consultations for expecting parents who want to meet our doctors and learn about our practice before their baby arrives. Call us to schedule a meet-and-greet appointment.

Twilight Pediatrics is our extended hours walk-in service for sick children. It operates Monday through Saturday from 6:00 PM to 10:00 PM at our Mesa/Baseline location only. No appointment is needed.

No, you can simply walk in during Twilight hours. However, you can call (480) 892-3880 if you have questions about whether your child's condition is appropriate for Twilight care.

No, Twilight Pediatrics is only available at our Mesa/Baseline location (4540 East Baseline Road, Suite 108, Mesa, AZ 85206).

We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, AHCCCS plans, Tricare, and many others. Please call our office to verify we accept your specific plan.

We offer self-pay options for families without insurance. Please contact our billing department to discuss payment plans and pricing for services.

Co-pays and any patient responsibility amounts are due at the time of service. We accept cash, check, and major credit cards.

Yes, we follow the immunization schedule recommended by the American Academy of Pediatrics (AAP) and the Centers for Disease Control (CDC). We believe vaccines are safe and effective in protecting children from serious diseases.

If your child has missed some vaccines, we can create a catch-up schedule to get them up to date. Just let us know at your appointment and we'll develop a plan.

Yes, we offer flu vaccines seasonally, typically starting in September. We recommend flu shots for all children 6 months and older.

You can request medical records by completing a records release form available at our office or by submitting a request through the patient portal. Records requests are processed within 5-7 business days.

Yes, we complete school, sports, and camp forms. For the most efficient service, bring the forms to a scheduled well-child visit or sports physical appointment. There may be a fee for forms completed outside of an appointment.